Evoca Care

The complete aftermarket ecosystem for Evoca professional solutions.

More than aftermarket. A long-term partner for your business

Evoca Care was created to provide customers and partners with a complete ecosystem of products, services and expertise that supports every stage of the lifecycle of professional coffee machines and vending solutions. By combining certified components, specialist know-how and dedicated support within a single organisation, Evoca Care helps maximise uptime, extend equipment lifetime and protect the value of every investment.

 

"With Evoca Care, we are evolving the concept of aftermarket support. Our goal is not simply to provide spare parts or technical assistance, but to offer customers a complete ecosystem of expertise, services and solutions that supports them over time and contributes to their operational success."

Michele Camele
Chief Customer Experience Officer
Evoca Group

Four strategic areas

Evoca Parts

Evoca Parts represents a significant evolution in the Group’s spare parts offering, providing a structured and flexible portfolio that supports different maintenance strategies, performance requirements and sustainability goals throughout the lifecycle of professional coffee machines and vending equipment.

Evoca Accessories

A wide range of complementary solutions that enhance machine functionality and improve the end-user experience.

From fresh milk management systems and payment technologies to machine customisation and workflow enhancements, Evoca Accessories helps customers unlock the full potential of their equipment.

Evoca Service

Specialist technical support designed to ensure operational continuity.

Maintenance activities, troubleshooting, professional services and technical expertise help minimise downtime and maximise machine availability throughout the lifecycle of every installation.

Evoca Academy

Structured training programmes and educational resources developed to build technical expertise and operational autonomy.

From tutorials and technical documentation to dedicated learning content, Evoca Academy helps customers, technicians and partners continuously develop their knowledge. Available resources include video tutorials accessible through the Group’s official YouTube channel.

Introducing the new Evoca Parts portfolio.

Genuine

Original spare parts designed, manufactured and certified by Evoca to ensure maximum performance, reliability and durability.

Value

Approved compatible components that deliver dependable performance while providing a cost-effective maintenance solution.

New Life

Certified refurbished components that offer a sustainable and efficient solution for extending equipment lifetime.

Useful links

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